a) Information You Provide
We may collect the following information when voluntarily submitted through our website or during service coordination:
Name
Email address
Phone number
Case service inquiry details
Communication preferences including SMS consent
b) Automatically Collected Information
• Basic website analytics
• Security and server logs
We use personal information to:
Provide adult foster care services
Respond to inquiries and schedule consultations
Coordinate appointments and caregiver services
Send service-related updates and notifications
Process documentation and maintain service records
Improve website functionality and service quality
Comply with legal and regulatory requirements
We do not sell personal information.
If you provide your phone number and opt in through our contact form at https://www.flexicarepro.com/contact-us, you agree to receive service-related SMS messages from FLEXICARE Pro.
Messages may include:
• Appointment confirmations
• Scheduling updates
• Care coordination notifications
• Service-related updates
Message frequency varies, typically 1 to 4 messages per month depending on care activity. Message and data rates may apply.
Consent to receive SMS messages is not required to receive adult foster care services.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us using the information below.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
We do not sell or rent your personal information.
We may share information only with:
Service providers supporting operations such as hosting, scheduling, secure messaging platforms, or administrative services, under confidentiality agreements
Legal authorities if required by law
Successor entities in the event of a merger or business transfer
SMS opt-in data and consent information are not shared with third parties for marketing purposes.
Our website may use cookies and similar technologies to:
Maintain site functionality
Improve user experience
Monitor website performance
You may manage cookie settings in your browser. Disabling cookies may impact certain site features.
We retain personal information only as long as necessary to provide services and meet legal, regulatory, or operational obligations.
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw marketing consent
To exercise your rights, contact us using the information below. Identity verification may be required.
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
For privacy-related questions or to exercise your rights, please contact us using the information above.
For privacy-related questions or to exercise your rights, please contact us using the information above.